Around 20:30 CST yesterday, my Internet stopped working. At 12:30am, brutally tired, I called Shaw's support. She walked me through a bunch of nonsense involving power-cycling and unscrewing all the connectors from the wall to no avail. So she said they'd have to schedule a service call, and the earliest they could do it was Sunday. Gah!
So I went to bed, woke up, and found it working, sort of. It would work fine with my laptop, but wouldn't give an ip address to my server. Eventually, I power-cycled, and it worked fine thereafter.
Some day, I promise I'll get a proper business line with actual support. Some day.
<edit> Also, over the next couple weeks, I intend to update all my servers/software, so there may be periodic downtime. I'll try and keep it as short as possible.