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Offline rabbit

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Windows Update Sucks
« on: July 15, 2007, 07:46:34 pm »
I just reformatted and reinstalled.  I ran Windows Update, and it said there were 90 updates I needed.  It downloads them all, and then tries to install.  After about 5 seconds of it doing nothing, it says it didn't install anything.  Pictures below.




Microsoft troubleshooting and help are useless.
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Offline MyndFyre

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Re: Windows Update Sucks
« Reply #1 on: July 15, 2007, 10:19:03 pm »
LOL gg
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Offline Warrior

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Re: Windows Update Sucks
« Reply #2 on: July 16, 2007, 09:24:04 pm »
Windows Update has a Log file in the C:\ folder. Analyze the dump and look for the error ID it gives you on google. With luck a Microsoft support article will pop up.
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Offline rabbit

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Re: Windows Update Sucks
« Reply #3 on: July 16, 2007, 10:50:12 pm »
They are all errors about not having enough battery (it's plugged in, so wtf?)
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Offline Skywing

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Re: Windows Update Sucks
« Reply #4 on: July 17, 2007, 04:33:45 pm »
Can you paste relevant sections of %systemroot%\windowsupdate.log from your most recent attempt?
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Offline rabbit

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Re: Windows Update Sucks
« Reply #5 on: July 17, 2007, 05:26:39 pm »
Quote
2007-07-17   17:23:06:671   1384   d00   AU   AU received install approval from client for 17 updates
2007-07-17   17:23:06:671   1384   d00   AU   #############
2007-07-17   17:23:06:671   1384   d00   AU   ## START ##  AU: Install updates
2007-07-17   17:23:06:671   1384   d00   AU   #########
2007-07-17   17:23:06:671   1384   d00   AU     # Initiating manual install
2007-07-17   17:23:06:671   1384   d00   AU     # Approved updates = 17
2007-07-17   17:23:06:671   1384   d00   AU   <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {9B47D9B1-29D8-485D-A471-B14CD9DB6765}]
2007-07-17   17:23:06:671   1384   fb4   Agent   *************
2007-07-17   17:23:06:671   1384   fb4   Agent   ** START **  Agent: Installing updates [CallerId = AutomaticUpdates]
2007-07-17   17:23:06:671   1384   fb4   Agent   *********
2007-07-17   17:23:06:671   1384   fb4   Agent     * Updates to install = 17
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Security Update for Office 2003 (KB920813)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {EC337320-1F88-41F4-A5B1-730933341FB2}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {E5FBC0DD-9541-4D71-921C-BD855F69AD15}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Update for PowerPoint 2003 (KB933669)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {DB950A29-ED32-417D-926C-14239093408E}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {AC1CE3C8-B3F1-41F9-9AE9-A2A41DA2DE04}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Cumulative Security Update for Outlook Express for Windows XP (KB923694)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {BB97F537-935D-40AE-B75B-A31B59C367AA}.106
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {73BEFCF9-7339-44BD-A26F-FA628102E1C2}.106
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Update for Office 2003 (KB925251)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {7D56665B-FB5B-4258-9D0A-E5BEB46A6F62}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {2572875C-4D20-46B3-B595-59CDB3DD9AA9}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {28190A6C-BDE4-4B91-83BC-1F0231B694B2}.101
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {532DE0D7-B6DF-4374-8DAB-40B918908B2E}.101
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Cumulative Security Update for Internet Explorer 7 for Windows XP (KB928090)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {F8728772-28CF-465C-BB6B-8C7D02D75CFF}.102
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {A36AF92A-DE45-4326-8EE4-4D76CB3FFEE6}.102
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Security Update for Windows XP (KB893066)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {4324AC78-FDB4-42DE-BEDF-769A40627897}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {EFACDA33-F119-4495-B33B-79CCD1D188E9}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Security Update for Word 2003 (KB934181)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {64BD4980-C696-4A11-83AA-096EA5C1E037}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {FAE39EDA-565D-4D8E-8A3E-ECFF653683CE}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Security Update for Excel 2003 (KB936507)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {3EF28998-C0EE-4A92-8180-7F98E9321DDB}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {EE5A7204-23E0-4EFC-9919-E61DB63B06B3}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Security Update for Microsoft .NET Framework, Version 2.0 (KB922770)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {5B93B9A1-DFA4-4321-88A1-8028858D54E0}.102
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {4A7CC0C1-CA9E-4A29-9E0F-D54EB640C4B6}.102
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Security Update for Windows XP (KB921398)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {7BFBB4AB-9E7D-4DB0-AC1B-E02468044CD4}.103
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {38A5BADC-96D2-411A-94FF-1EA39116F587}.103
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Security Update for Outlook 2003 (KB924085)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {15A2C0AB-8B56-4936-B547-5340419B94D9}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 2 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {C93B9D45-F1A5-4BCF-830C-8A02C80D9E7F}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {81FBB5D6-CA62-485B-9E5F-ABDC2ACCD030}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Security Update for Office 2003 (KB934180)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {11F636B3-EAE0-48B1-891C-65027EA9B81F}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {4423C59A-5AF5-4FA0-B6B0-AA8193132525}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Update for Outlook 2003 Junk Email Filter (KB934708)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {6AFA5BC6-904F-47A9-BC9E-C6481319A0FF}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {7BA6BA77-3080-4D0B-946C-3CBBCD6E64DD}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Security Update for Microsoft .NET Framework, Version 2.0 (KB917283)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {4241BBCD-EA3F-4861-9353-FB723D8E82D7}.102
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {81C45F05-5B72-433E-BDB8-18E511CBF465}.102
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Update for Office 2003 (KB919029)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {930014DC-21B9-4723-B866-CF7C6C552AEE}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {E9726A59-2D9B-4C46-B08D-4B756E2B2E90}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *   Title = Security Update for Windows XP (KB896422)
2007-07-17   17:23:06:937   1384   fb4   Agent     *   UpdateId = {9306CDFC-C4A1-4A22-9996-848CB67EDDC3}.100
2007-07-17   17:23:06:937   1384   fb4   Agent     *     Bundles 1 updates:
2007-07-17   17:23:06:937   1384   fb4   Agent     *       {9A2D3515-4C61-4560-A2DF-16E668A86C4E}.100
2007-07-17   17:23:55:468   1384   fb4   Handler   Attempting to create remote handler process as CHUPATHINGY\Spencer in session 0
2007-07-17   17:23:55:718   2340   428   Misc   ===========  Logging initialized (build: 7.0.6000.374, tz: -0400)  ===========
2007-07-17   17:23:55:718   2340   428   Misc     = Process: C:\WINDOWS\system32\wuauclt.exe
2007-07-17   17:23:55:718   2340   428   AUClnt   FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server
2007-07-17   17:23:55:812   1384   fb4   Handler   FATAL: 0x80004002: ERROR: Remote update handler container process created (PID: 2340), but exited before signaling event
2007-07-17   17:23:55:812   1384   fb4   Agent     * WARNING: Exit code = 0x80004002
2007-07-17   17:23:55:812   1384   fb4   Agent   *********
2007-07-17   17:23:55:812   1384   fb4   Agent   **  END  **  Agent: Installing updates [CallerId = AutomaticUpdates]
2007-07-17   17:23:55:812   1384   fb4   Agent   *************
2007-07-17   17:23:55:812   1384   fb4   Agent   WARNING: WU client failed installing updates with error 0x80004002
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {EC337320-1F88-41F4-A5B1-730933341FB2}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {DB950A29-ED32-417D-926C-14239093408E}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {BB97F537-935D-40AE-B75B-A31B59C367AA}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {7D56665B-FB5B-4258-9D0A-E5BEB46A6F62}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {28190A6C-BDE4-4B91-83BC-1F0231B694B2}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {F8728772-28CF-465C-BB6B-8C7D02D75CFF}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {4324AC78-FDB4-42DE-BEDF-769A40627897}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {64BD4980-C696-4A11-83AA-096EA5C1E037}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {3EF28998-C0EE-4A92-8180-7F98E9321DDB}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {5B93B9A1-DFA4-4321-88A1-8028858D54E0}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {7BFBB4AB-9E7D-4DB0-AC1B-E02468044CD4}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {15A2C0AB-8B56-4936-B547-5340419B94D9}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {11F636B3-EAE0-48B1-891C-65027EA9B81F}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {6AFA5BC6-904F-47A9-BC9E-C6481319A0FF}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {4241BBCD-EA3F-4861-9353-FB723D8E82D7}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {930014DC-21B9-4723-B866-CF7C6C552AEE}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   >>##  RESUMED  ## AU: Installing update [UpdateId = {9306CDFC-C4A1-4A22-9996-848CB67EDDC3}]
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install skipped
2007-07-17   17:23:55:812   1384   f70   AU   Install call completed.
2007-07-17   17:23:55:812   1384   f70   AU     # WARNING: Install call failed, reboot required = No, error = 0x80004002
2007-07-17   17:23:55:812   1384   f70   AU   #########
2007-07-17   17:23:55:812   1384   f70   AU   ##  END  ##  AU: Installing updates [CallId = {9B47D9B1-29D8-485D-A471-B14CD9DB6765}]
2007-07-17   17:23:55:812   1384   f70   AU   #############
2007-07-17   17:23:55:812   1384   f70   AU   Install complete for all calls, reboot NOT needed
2007-07-17   17:23:55:812   1384   f70   AU   Setting AU scheduled install time to 2007-07-18 07:00:00
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Offline Skywing

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Re: Windows Update Sucks
« Reply #6 on: July 18, 2007, 03:54:20 pm »
Never seen that failure mode before.  Sounds like some COM object got unregistered somehow.  You might try renaming away %systemroot%\SoftwareDistribution such that it will reinstall WUA - might have a chance at fixing however your install got into that broken state.

(N.B. To do this, you'll need to stop wuauserv before the rename and restart it after.)
« Last Edit: July 18, 2007, 04:25:20 pm by Skywing »
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